Praise the process, not just the poo
A child can't decide to produce a poo on command. They can decide to notice, say something, and sit down — and that's exactly where the praise belongs.
What a child can actually control
A child cannot decide to produce a wee or a poo on demand. They can decide to notice a feeling, say something, walk to the toilet, and sit down. Those are the parts within their control — and guidance consistently recommends praising exactly those parts, rather than treating the end result as the prize. [1][2] It's the reason Moo's friends cheer "you felt the tickle — and you knew!" rather than cheering for what lands in the toilet.
What the research says about praise, rewards, and star charts
A review of the toilet-training evidence found that parents' use of positive, encouraging statements didn't necessarily reduce the rate of stool-withholding or other complications along the way — but it did shorten how long problems lasted, and it sped up how quickly training was completed overall. [1] In other words: praise isn't a shortcut around every setback, but it does seem to help children move through them faster. The same body of guidance is consistently against punishment, shaming, or scolding for accidents or refusal — not just because it's unkind, but because there's no good evidence it helps, and reasonable evidence it can make withholding worse by turning the toilet into something to be avoided. [1][3]
Where small rewards fit in
A sticker or a small treat for a specific step isn't harmful, and plenty of families use them well. The evidence just doesn't show reward systems out-performing calm, specific praise on their own — so if charts and stickers feel like extra pressure in your house rather than fun, you're not missing a more effective method by leaving them out. [4]
Words that work
A simple line, drawn straight from the guidance, works on the days a child doesn't quite make it as well as the days they do: "I'm so proud you noticed in time" — or, on a miss, "You noticed after, and that's how you'll notice sooner next time." Either way, the sentence is about the noticing, not the outcome. [1][2]
Why Moo's story praises the noticing
Moo doesn't get cheered for a tidy result — she gets cheered for feeling the tickle and knowing what it meant. That's deliberate, and it's the one line in the story worth repeating back to a child word for word.
This is not medical advice. It is general information written alongside published guidance. If you are worried about your child, speak to your GP, health visitor or public health nurse.
References
- Baird DC, Bybel M, Kowalski AW. Toilet Training: Common Questions and Answers. American Family Physician. 2019;100(8):468–474. aafp.org/pubs/afp/issues/2019/1015/p468.html
- American Academy of Pediatrics. Potty Training: 12 Tips to Keep the Process Positive. HealthyChildren.org. healthychildren.org
- NHS. Potty training your child. NHS Best Start in Life. nhs.uk
- Klassen TP, Kiddoo D, Lang ME, et al. The Effectiveness of Different Methods of Toilet Training for Bowel and Bladder Control. Evidence Report/Technology Assessment No. 147. Agency for Healthcare Research and Quality; 2006. govinfo.gov